Job Detail
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Job ID 134142
Job Description
Company Overview
ServiceNow began its journey in 2004 in sunny San Diego, California, founded by visionary engineer Fred Luddy. His ambition was to revolutionize the way work gets done. Today, ServiceNow has grown into a global leader, serving over 8,100 customers worldwide, including 85% of the Fortune 500®. The company’s advanced AI-powered, cloud-based platform seamlessly integrates people, systems, and processes to drive smarter, faster, and more efficient workflows. As ServiceNow continues its mission to enhance how the world works, you are invited to be a part of this transformative journey.
Role Summary
Responsibilities
- Understand business goals and align people strategies to drive impactful decisions that achieve key objectives.
- Contribute to business growth by operationalizing talent initiatives to deliver measurable outcomes.
- Promote a robust culture, improve organizational effectiveness, and enhance employee engagement.
- Partner with HR teams and centers of excellence to develop tailored solutions that address business-specific needs.
- Provide coaching to senior leaders, focusing on leadership development and maximizing managerial effectiveness.
- Leverage data and trends to guide decision-making, evaluate results, and identify areas for continuous improvement.
Strategic Advisory
- Workforce planning and succession strategies.
- Organizational design, culture enhancement, and change management.
- Leadership development and team effectiveness.
- Insights on workforce trends affecting the business unit (BU).
Qualifications
- Proven experience in client support, leadership coaching, and team development.
- Expertise in working with engineering teams is a plus.
- Strong interpersonal and communication skills, with an aptitude for problem-solving and collaboration.
- Thrives in dynamic, high-growth environments with the ability to manage multiple priorities.
- Proficient across strategic, operational, and tactical aspects of HR.
- Demonstrated credibility and integrity in communication, with a talent for influencing decisions constructively.
Compensation and Benefits
The base salary range for this role is $140,000–$245,200, with equity options, incentive plans, and comprehensive benefits, including health coverage, a 401(k) plan with company match, ESPP, and generous leave programs. Total compensation varies based on skills, qualifications, and work location.
Additional Information
- Work Models: ServiceNow embraces flexibility with work personas—remote, hybrid, or in-office—tailored to the nature of the role.
- Equal Opportunity: ServiceNow values diversity and inclusivity, offering equal employment opportunities to all candidates.
- Accessibility: The company supports candidates requiring accommodations during the application process.
- Export Regulations: Certain roles may require export control approvals, contingent upon government authorization.
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