Senior IT Analyst Programmer – Remote

Job Detail

  • Job ID 371842

Job Description

Why Mayo Clinic
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You’ll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed.


This is a full time remote position within the United States.

The Harwick Environment & Conversions team is seeking a skilled Senior Analyst/Programmer to provide Environment Administrator support for Mayo Clinic’s implementation of Oracle Fusion Cloud as the Enterprise Resource Planning (ERP) system and UKG Dimensions, as well as needs for other Harwick implemented Oracle Cloud systems such as Oracle Fusion Analytics Warehouse (FAW) and Oracle Enterprise Performance Management (EPM).

This position will be expected to support a wide range of Environment related tasks around Oracle and UKG’s Cloud tenancies, including but not limited to:

  • Entering and managing vendor support tickets to refresh Cloud environments
  • Managing outages, downtime, and communication according to environment refresh procedures and perform post-clone environment related tasks
  • Troubleshooting environment issues and engaging with Oracle or UKG where needed
  • Performing tenancy administrator responsibilities like clone planning and scheduling
  • Identity and Access Management (IAM) configuration/troubleshooting for authentication and authorization
  • Creation and maintenance of wallet certificates for components such as Oracle ATP databases and FAW

Position requires a high level of analytical skills, ability to manage varied workload on projects, proactiveness, and excellent verbal and written communication skills. Willing to work in an ambiguous environment. Previous experience as a technical leader is strongly desired.

Cloud Engineering skills and/or specific experience managing Cloud environment tenancies is required. Previous experience with Oracle Fusion Cloud platforms and/or UKG Dimensions is preferred but not required.

Mayo Clinic will not sponsor or transfer visas for this position including F1 OPT STEM.

During the selection process you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question – Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps.


Bachelor’s degree and 3 years’ experience, including 1 year demonstrated technical experience;
Or, Associate’s degree and 7 years’ experience, including 1 year demonstrated technical experience.Applies effective system design principles and software development methodologies. Demonstrated ability to multi-task among multiple complex assigned tasks/projects. Evidence of strong communication, meeting management, and organizational skills and ability to adjust the message as appropriate to the audiences of varying technical capabilities. Evidence of project management skills. Possesses an objective and positive attitude with all tasks and projects. Possesses a high level of project and deliverable consistency through demonstrated repeatable and reliable performance. Evidence of ability to take initiative and proactive on starting tasks and assignments and ability to work independently. Experience working in healthcare technology. Exposure to managing both custom developed and vendor-supplied applications. Masters degree in applicable field preferred.

Exemption Status


Compensation Detail

$86,611 – $133,682 / year


Full Time

Hours/Pay Period


Schedule Details

Monday – Friday, days.

Weekend Schedule

Participation in a 24 x 7 on call rotation will be required.

International Assignment


Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.


Affirmative Action and Equal Opportunity Employer
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.


Ted Keefe


  • Rochester, MN
  • Full Time
  • Information Technology


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