Job Detail
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Job ID 134068
Job Description
HR Operations Specialist II: Job Description
Key Responsibilities
As an HR Operations Specialist II, you will play a critical role in providing advanced technical support and exceptional customer service within the HR Operations team. Your responsibilities will include:
- Offering technical and project support for the HR Shared Services (HRSS) function.
- Acting as a tier-2 technical resource to resolve issues and answer inquiries related to HR systems and data, such as Oracle HCM, ADP self-service, and ServiceNow.
- Managing foundational data setup and security in the Oracle HCM database.
- Embedding privacy principles into HR employee data management processes (Privacy by Design).
- Ensuring compliance with regulatory and business requirements by collaborating with data risk and privacy teams.
- Documenting HR EDM programs, including processes, procedures, and controls.
- Identifying process gaps and recommending improvements in HRSS workflows.
- Developing and maintaining knowledge base content, such as process maps and procedural guides.
- Handling complex cases, mentoring junior team members, and leading key projects.
About Principal
Operating at the intersection of finance and technology, Principal is a purpose-driven company dedicated to making financial security accessible to all. With over 140 years of trusted leadership, we provide tools and solutions that help people live better lives. Join us in shaping a future guided by integrity, innovation, and customer focus.
Candidate Profile
- Education: Bachelor’s degree or equivalent experience.
- Experience: 6+ years of relevant data work, preferably with expertise in Oracle HCM and HR system integrations.
- Strong understanding of HR processes, leadership expectations, and technology solutions.
- Demonstrated ability to work independently and resolve complex technical issues.
- Commitment to maintaining confidentiality and upholding company values.
Preferred Skills
- Experience in report building using tools like Power BI or OTBI.
Compensation and Benefits
- Salary Range: $67,500 – $147,600 annually (depending on experience, location, and skills).
- Time Off: Flexible Time Off (FTO) policy for salaried employees.
- Retirement: Pension eligibility.
Work Arrangements
This role supports in-office, hybrid (minimum three days in the office weekly), and remote work options. Work hours align with US Central Time (8:00 AM – 4:00 PM).
Locations
Candidates are considered from the United States, India, Hong Kong, London, Mexico, and Chile. U.S.-based candidates must have work authorization without sponsorship needs.
Why Join Principal?
At Principal, we value a diverse and inclusive workforce. Employees are supported with comprehensive benefits, opportunities for professional growth, and a collaborative work environment. Together, we are shaping the future of financial services.
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