**Crisis Management and Business Continuity Lead**

**About the Team:**
The Global Safety and Security team at DoorDash focuses on safeguarding our people, property, and operations while enhancing our brand and reputation. We proactively manage safety and security risks, using innovative technology and a people-first philosophy to support our business across all sectors. Our goal is to stay ahead of risks and to always be ready to assist our team members.

**About the Role:**
DoorDash is hiring an expert in crisis management and business continuity to join our Global Safety and Security team. In this role, you’ll collaborate with our leadership team to establish a robust, cross-functional crisis management and resilience program. Your efforts will involve designing and implementing crisis management, business continuity, and recovery plans that support our company’s growth and resilience. This role engages with leaders across various departments, including real estate, legal, HR, communications, and finance.

**Why This Role Excites You:**
– Shape crisis management and business continuity protocols that directly impact business operations.
– Guide cross-functional teams through crisis response, including activation and resolution stages.
– Develop emergency management, crisis response, and business continuity programs from the ground up.
– Lead risk identification and assess potential impacts of crisis events or critical incidents.
– Facilitate cross-functional table-top exercises to ensure preparedness for emergencies.
– Build operational procedures and program documentation to support readiness.
– Partner with key stakeholders to mitigate losses and enhance profitability.
– Establish working groups to align on risk management strategies, projects, and plans.

**Why We’re Excited About You:**
– You hold a bachelor’s degree in business continuity, emergency management, or a related area.
– You bring over a decade of experience in crisis management and business continuity.
– You have more than five years of team leadership experience.
– You possess certifications from recognized bodies such as DRII or IAEM.
– Your background includes leading crisis management for supply chains, micro-fulfillment, retail, or corporate operations.
– You excel at executing end-to-end project strategies and handling sensitive data.
– You have expertise in loss mitigation strategies and can independently manage projects or collaborate within a team.
– You are open to travel as needed.

**Hiring and Compliance Notes for NYC-Based Roles:**
For NYC-based roles, we use the Covey tool in our hiring process, which has undergone an independent audit. This tool evaluates applicants based on predetermined job requirements.

**Compensation:**
The starting salary for this position varies by location and market, with opportunities for equity grants. Additional benefits for full-time employees include a 401(k) with employer matching, healthcare coverage, paid time off, family support, wellness programs, and more.

**About DoorDash:**
DoorDash is committed to empowering local economies through innovative technology and logistics solutions. While we began as a food delivery company, we are expanding into providing access to a variety of goods. This growth offers our team members the chance to take on new challenges, share diverse perspectives, and build fulfilling careers. Our mission-driven culture supports the well-being of our team with premium benefits and development opportunities.

**Our Dedication to Diversity and Inclusion:**
DoorDash is devoted to fostering an inclusive environment where team members from all backgrounds can thrive. We celebrate diversity and prohibit discrimination based on race, color, religion, gender, sexual orientation, disability status, veteran status, and other protected attributes. We aim to eliminate all barriers to success and actively encourage applicants from underrepresented groups.