Job Detail
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Job ID 133158
Job Description
The Assistant Restaurant Manager plays a key role in supporting the Restaurant Manager, helping to cultivate a team focused on exceptional guest experiences and driving profitable sales. This role includes guiding Crew and Shift Leaders in their development and managing various responsibilities as delegated by the Restaurant Manager.
**Key Responsibilities**
– Assist in recruiting, hiring, onboarding, and training team members to ensure the restaurant has the staff needed to meet sales goals.
– Communicate clear job expectations and ensure all employees complete required training.
– Address performance issues promptly, holding team members accountable for behavior and productivity.
– Foster a “guest-first” atmosphere, ensuring customer satisfaction remains a top priority.
– Maintain a safe and clean environment by following and enforcing all safety, food safety, and sanitation regulations.
– Ensure compliance with brand standards, recipes, and operational guidelines, including “Red Book” tasks.
– Develop action plans to enhance productivity, quality, and guest service standards.
– Implement feedback-driven improvements to refine restaurant performance and address guest concerns.
– Manage cost controls to optimize profitability.
– Follow cash-handling and security protocols.
– Oversee weekly inventory checks and analysis.
– Create crew schedules that effectively align with daily labor targets.
– Implement new product rollouts, including training and in-store marketing.
– Track and pursue sales objectives, continually reviewing performance against targets.
**Qualifications**
– Basic computer proficiency
– Able to manage money accurately and make change
– Capable of lifting at least 30 lbs
– Able to stand for prolonged periods (6+ hours)
– Legally authorized to work in the United States
– Proficient in English
**What We Offer**
As a family-owned business, we provide significant opportunities for internal advancement and skills development across our network of over 200 restaurants. Additional benefits include:
– Competitive pay
– Health insurance
– 401k plan per company policy
– One week of paid vacation
– Life and disability insurance options
**About Cafua Management Company**
Operating over 200 locations across six states, Cafua Management Company is a prominent Dunkin’ Donuts franchisee with a people-first approach. If hired, your employment will be with Cafua Management Company, not Dunkin’ Brands, Inc. or Dunkin’ Donuts.
**Equal Opportunity Employer**
Cafua Management Company adheres to all federal, state, and local laws regarding equal employment, and does not discriminate based on race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, genetic information, military status, or any other protected category. For any concerns related to discrimination or compliance, please reach out to our HR department at [email protected].
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